1. Introduction
At HVAC Bone, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or HVAC services.

2. Information We Collect
We may collect the following types of information:

• Personal Information: Name, phone number, email address, physical address, and any other information you provide when requesting service or filling out forms.

• Device Information: IP address, browser type, device information, and cookies when you visit our website.

• Service Details: Information about your HVAC system, appointment history, and communication with our team.
   

3. How We Use Your Information
We use your information to:

• Provide HVAC services, including scheduling, communication, and service history tracking.

• Send appointment reminders, updates, invoices, and follow-ups.

• Improve our website, customer experience, and service offerings.

• Respond to inquiries or support requests.
   

4. How We Protect Your Information
We take data protection seriously. Your information is stored securely and only accessed by authorized personnel. We implement industry-standard safeguards to prevent unauthorized access, disclosure, or misuse.

5. Sharing Your Information
We do not sell or rent your personal information. We may share your information only when necessary:
 

• With trusted service providers who help us operate our business (e.g., payment processors, scheduling tools).

• If required by law or to protect our rights and property.
   

6. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

7. Your Rights and Choices
You may request to:

• Access, update, or delete your personal information.

• Opt out of marketing communications.

• Ask questions about how your data is used.

Contact us using the information below to make such requests.

8. Third-Party Links
Our website may contain links to other websites. We are not responsible for those external sites' privacy practices or content.

9. Changes to This Policy
HVAC Bone may update this Privacy Policy as needed. Changes will be posted on this page with the updated effective date.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please get in touch with us:

404-433-6454